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For tenants

    Published: 02 February 2026
    Welcome to your home
    Find out more information about what to expect as a new BCH tenant.
    Money Matters - your rent
    From making a rent payment to money advice, we're here to help.
    Repairs
    Information on how repairs are managed at Blackpool Coastal Housing (BCH).
    Tenancy: Key facts
    Read more about your tenancy agreement with BCH.
    Right to Buy
    Read about the Right to Buy process and how to apply.
    Contents insurance
    Read about covering the cost of replacing your possessions in your home if they're stolen, destroyed or damaged.
    Moving home?
    Find out about what help and information is available if you're thinking of moving.
    Mutual Exchange
    A mutual exchange provides an alternative opportunity to move - find out more about the process here.
    A guide for social housing transfers
    Information on the social housing transfer process
    Ending your Tenancy
    Read about what you need to do when ending your tenancy.
    Former tenant arrears
    Information on Former Tenant Arrears (FTA’s) for residents who have outstanding Rent, Court Costs or Rechargeable Repairs from a previous address with BCH
    Anti-Social Behaviour (ASB)
    Find out more about the types of anti-social behaviour and how BCH can help
    The Decent Homes Standard
    Find out more about the quality standard set by Government that all social housing rented properties must meet.
    Integrated Reception System
    Information for tenants and leaseholders on Integrated Reception Systems (IRS)
    Published: 02 February 2026