On 27th October 2025, new legislation comes into force regarding changes to how BCH deal with damp and mould in residents homes. This is called Awaab's Law.
The aim of this new law is to ensure that damp and mould is identified and dealt with quickly, and that residents are kept informed as to what works are being completed and how long they will take.
BCH has already amended our Damp & Mould Policy to ensure that we comply with Awaab's Law, and all BCH staff have attended mandatory damp and mould training to assist with identifying this in properties.
We have also recruited another Repairs Inspector to ensure that we can visit your properties and diagnose causes of damp and mould quicker than we are currently doing.
There will be further guidance regarding Awaab's Law published by the government in the coming weeks, and we will share this with residents as soon as this is available.
For further information on damp and mould, visit our web page or view our helpful damp and mould information guide or information video.
You can also contact our Repairs Hotline by emailing repairs@bch.co.uk or calling 01253 477900 (select option 2).