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Published: 26 November 2025

BCH wants all our residents to live in well-managed and well-maintained housing, in an environment that is attractive, safe, and secure where our customers can live free from nuisance, intimidation and harassment. That is why we routinely check the quality of the estates we are responsible for; this process is called an Estate Walkabout.

Property Inspections or Tenancy Audits will be scheduled where issues have been identified or in the situation where we have had no contact from you in a while.

It is a term of your tenancy agreement to allow BCH employees and contractors acting on our behalf access to the property.

During inspections a BCH Neighbourhood Officer will take photographs of all your rooms, gardens and meters. 

BCH Neighbourhoods Team offer a supporting role to help you to manage your tenancy in line with your tenancy agreement.

Image of a house and garden
BCH property showing well maintained garden and hedgerow to the front
Published: 26 November 2025