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Our Performance

Information on Tenant Satisfaction Measures, complaints and our Annual Report
    Published: 21 September 2026
    Tenant Satisfaction Measures 2025-2026
    The Tenant Satisfaction Measures survey gathers feedback, to better understand how satisfied residents are with their homes and associated services.
    Our Quarterly Complaint Performance
    This page covers complaints received, actioned or closed by Blackpool Coastal Housing within Q1 (April – June).
    Our Annual Complaint Performance
    Blackpool Coastal Housing (on behalf of the landlord Blackpool Council) Annual Complaint and Service Improvement Report 2025/26 
    Published: 21 September 2026