Keeping you informed via text messages

We use a range of ways to communicate with our customers and many of you have told us that you prefer text message communication. We are now using software that enables us to send information and updates via text message.

The text messages will display BCH as the sender and will often include a link for further information.

Some customers have advised that these messages have automatically been marked as spam due to their phone settings. Please be assured, however, that these are genuine messages from BCH.

If you receive a text message from BCH and have any queries or concerns, please contact us on 01253 477900 or email enquiries@bch.co.uk.