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Please note, it is your responsibility to pay your ground rent, buildings insurance and service charges; we are unable to waive charges that are lawfully due.

There are a number of different payment methods which are included on your invoices.

If you are having any problems paying your service charge, please contact us – we can discuss payment arrangements and signpost you to agencies which may be able to help i.e. Pension Credit or Job Centre Plus.

If you disagree with any parts of your service charge you should contact us immediately; you should also ensure you pay for the part of the charge that you do not dispute.

Failure to pay your service charge could lead to legal action which may put your home at risk.

Ways to pay your service charges

There are a number of payment options available to you to make it quick and easy to pay your service charges, including planned works charges.

Direct Debit – the quickest and easiest way to pay your service charges straight from your bank/building society account on a day of the month most convenient to you.

Direct debits can be set up over the phone without the need to fill in any paper forms; you can also print off a copy of the Direct Debit form and return it to us at the Homeownership Team.

Standing Order – you can pay by Standing Order weekly, fortnightly, monthly or every 4 weeks by setting up a payment arrangement from your bank. You can print a copy of the Standing Order form and return it to us at the Homeownership team.

Payment Card – you can use a payment card to pay your service charges. You can pay at local post offices, the Town Hall or any shops with the PayPoint logo.

Internet Payments – can be made through the Blackpool Council website: https://www.blackpool.gov.uk/Pay-It/Pay-It.aspx

Credit/Debit Cards – you can pay by debit or credit card at any of the following:

  • The automated telephone payment service is available 24hours a day, 7 days a week. Call 0300 4560495
  • Call Customer First on 01253 477477 (during working hours)
  • Call the Homeownership Team on 01253 477983

Post – cheque or postal order payments should be made payable to Blackpool Council and be sent to:

Blackpool Council, PO Box 50, Blackpool, FY1 1NF.

You should write your address and service charge account number on the back and ensure your cheque is crossed with the words ‘Account Payee’. Post-dated cheques cannot be accepted. If you require a receipt you must request one with the payment.

Contact the Homeownership Team on:

E: homeownership@bch.co.uk

T: 01253 477983