Reading Panel

As a Reading Panel member, you will play a key role in helping to ensure that our publications and communications with customers are clear and relevant to Blackpool Coastal Housing residents. 

On an ad-hoc basis you will be sent draft documents/publications and asked to fill in a survey either online or by post, that asks you comment and provide feedback. 

Questions may differ depending on the document/publication although general questions are:

• Is the document clear and easy to understand?
• Is the information well-organized and thoughtfully laid-out?
• Are there any unnecessary words or phrases?
• Are any sentences too long? 
• Is jargon kept to a minimum and specialised words explained?
• Are there any spelling errors?
• Do you think more information should be included?

Your comments and feedback will then be considered and the necessary changes will be made to the document  prior to publication.