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Blackpool Coastal Housing > Sheltered housing > The Sheltered Housing Service

Sheltered housing

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Sheltered Housing
Blackpool Coastal Housing
Coastal House
17-19 Abingdon Street
telephone01253 477898

The Sheltered Housing Service
Blackpool Coastal Housing manages 20 Sheltered Housing Schemes with over 800 homes. The Sheltered Housing Service aims to provide high quality accommodation promoting a safe and secure environment. We offer choices and support to meet individual needs in order to retain independence thereby enhancing quality of life.

Our Sheltered Schemes can offer you the following benefits:

  • A safe and secure living environment
  • A Sheltered Housing Officer onsite who can provide advice and support
  • Individual Support Plans tailored to you
  • Peace of mind with 24 hour emergency assistance through the connection of each home to Vitaline
  • Social activities within your Community Centre
  • A quarterly newsletter to keep you up-to-date on relevant news and issues

We are constantly striving to improve our Sheltered Housing Service so in order for us to measure and monitor our performance we have set the following Service Standards:

  • When a fault with the warden call system is reported we will fix it within 24 hours
  • We will complete a full support plan for tenants who decide they want support within 15 working days of a tenancy commencing
  • We will complete a review of a support plan annually
  • We will provide a sheltered newsletter to all sheltered customers 4 times a year.

To find out more about the Sheltered Housing Service and how to apply simply click on the links at the top of this page.

Page last modified on 17 March 2014
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