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Monitoring our maintenance programmes

Blackpool Coastal Housing
Green Warden Scheme

Our partnering contractor, Fylde Council, has been busy completing works as part of the cutting season. Our resident Green Wardens tell us how well kept our green spaces are in their area so we can take action. 27 scoresheets were returned for August and related to the following areas: Bispham, Grange Park, Cleveleys, Central and South Shore.

Green Warden Feedback

Our Green Warden's reported the following:

  • 85% rated the grass cutting Good to Excellent
  • 78% rated the blowing of grass away from sills, porchways and walkways Good to Excellent
  • 74% rated the shrubs, bushes and flower-bed work Good to Excellent
  • 78% rated the litter picking Good to Excellent
  • 78% rated the removal of weeds and grass from walkways Good to Excellent
  • Overall score of 74% Good to Excellent

Improved scores were provided in the Bispham area. Some shrub maintenance was reported in the Grange Park area which will be completed in the winter.

Clean Warden Scheme

Our partnering contractor, 5-AM Contract Cleaning, continues to complete the block cleaning programme on our behalf. Monthly checks by our resident Clean Wardens help to identify any potential issues and ensure that communal areas remain clean, safe and secure. 16 scoresheets were returned this month and related to the following areas: Bispham, Grange Park, Cleveleys, Central and South Shore.

Clean Warden Feedback

Our Clean Warden's reported the following:

  • 100% rated the sweeping & mopping of floors and stairwells Good to Excellent
  • 87% rated bin store/chute cleanliness Good to Excellent
  • 100% rated the cleanliness of handrails and window ledges Good to Excellent
  • 94% rated rubbish removal & fly tipping Good to Excellent
  • 92% rated removal of graffiti from communal areas Good to Excellent
  • 88% rated the information displayed on noticeboards Good to Excellent
  • Overall score of 100% Good to Excellent
Your Feedback Matters

As a Thank You for volunteering, all customers who complete a check get entered into the monthly draw to win a £25 Love2Shop voucher!!

This month's winner are...

Green Warden - Carol Thornber

Clean Warden - Alan Aoslin

Congratulations!

Interested in volunteering or finding out more?

Contact the Involvement and Communications Team:

T: 01253 477900 (select option 4 then 3)

E: customerinvolvement@bch.co.uk

Image of computer survey, a tree and cleaning products
Our Clean and Green Wardens help us to monitor our maintenance programmes
Blackpool Coastal Housing