Skip to main content

BCH Customer Blog...My role in procurement

Blackpool Coastal Housing

BCH is pleased to announce that we'll be delivering a new service in the near future - Furnished Tenancies.

It’s not something BCH has done before, but due to the rise in homelessness and the increasing cost of living, people are finding it more difficult to buy furniture. Furniture poverty is a real thing; living without essential furniture items can have a devastating impact on a person’s physical and mental health, and their financial and social wellbeing.

The new Furnished Tenancies service will help to support tenants in making their property a real home. We have recently recruited a Furnished Tenancy Officer, and have been through a rigorous procurement process to find a furniture supplier.

The Furniture Resource Centre, a Liverpool company who bring with them 30 years' experience in supplying the Social Housing sector with good quality furniture, has been successful in securing this contract with us. 

The scheme will run for 18 months initially, with a view to becoming permanent dependent on its success. 

Involved customer, Carl, recently took part in the procurement for this new project. He shared his experience with us... 

As an involved customer on TOWER Scrutiny Panel, I was asked if I would be interested in getting involved with a procurement for a new furniture project within BCH. As a member of the BCH Procurement Panel, I'm now involved with overseeing the awarding of contracts to make sure they are good value for tenants and that the right services are provided.  I was involved in procurement with my previous landlord so had an idea of what to expect with BCH, but as this was my first procurement for a long time, I was given training and support through the process. I was welcomed with open arms and personally, it was great to be on a team with Service Managers who knew all about the process. I felt my opinions and thoughts as an involved customer were really taken into account.
Carl - Involved Customer

For more information on joining Carl on the Procurement Panel and other involvement opportunities contact the Involvement and Communications Team:

T: 01253 477900 (option 4 then 3)

E: customerinvolvement@bch.co.uk

Blackpool Coastal Housing