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Blackpool Coastal Housing > Your rent > How do I pay my rent?

Your rent

  Contact Us

The Rents Team
Coastal House
17-19 Abingdon Street
telephone(01253) 477942

How to pay your rent

You can choose to pay your rent by any of the following methods of payment:

  1. On-line

Use your bank debit card or credit card to pay over the internet. Simply fill in the on-line payment  form. The money will go into your rent account within two working days.

      2.   By direct debit or standing order

If you wish to pay by either of these methods the forms are available on request from the Rents Team on 01253 477942.

Alternatively, the forms can be found by clicking on Forms. You will need to put your 11 digit account reference number on the form.  If you can’t print out the form or need advice, please contact the Rents Team on Tel: 01253 477942.

      3.   Paying by bank debit card or credit card

Phone the Rents Team on 01253 477942 to pay by bank debit card or credit card.  Alternatively you can phone the Automated Telephone Service 24 hours a day, 7 days a week on 01253 478751(option 4).  Please note that you will be asked to enter your 11 digit account reference number and post code for the address the card is registered at when using this service.  If you can't use an automated telephone service you may also phone customer First on 01253 478816.  Please note that the automated service DOES NOT accept Visa Debit cards (though payments with this card can be made by contacting the Rents Team direct).

  1. At the Post Office

Take your Rent Payment Card together with your payment to any Post Office.  If you require a replacement payment card contact any member of the Rents Team for assistance.  

       5.   Paypoint

You can now also use your Rent Payment Card to pay your rent at over 70 participating Paypoint outlets which include garages, convenience stores, off licences and newsagents. To find your nearest Paypoint outlet use this link which will take you straight to the Paypoint website.

      6.   Municipal Buildings

Pay by cash, cheque, postal order or bank card or credit card at the Customer First Office, Corporation Street.  Opening hours are:

       Monday to Friday                       9 am to 5 pm
       Saturday & Sunday                   CLOSED

       7.   By post

Send a cheque or postal order (made payable to Blackpool Borough Council) and send to Blackpool Borough Council, PO BOX 50, Blackpool, FY1 1NF.  Please quote your address and 11 digit rent reference number on the reverse of the cheque.

If you require a receipt you must request one with the payment.

       8.   Housing Benefit

It is your responsibility to claim Housing Benefit.  If you feel that you may be entitled to your rent  being paid by Housing Benefit you can obtain a form from the Rents Team, Coastal House Reception or Customer First Office, Corporation Street, Blackpool.  You can also make telephone enquires by phoning 01253 478847.      


Page last modified on 10 February 2014
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