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FAQ's
Sheltered housing
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Contact Us
Sheltered Housing Blackpool Coastal Housing Coastal House 17-19 Abingdon Street Blackpool FY1 1DG  01253 477898 shelteredhousing@bch.co.uk
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Frequently Asked Questions
Who is eligible?
- People aged 65 or over who can live independently, but would benefit from the services of a Support Officer. This includes people who can live independently with the aid of a social care package
- People under the age of 65 may also be eligible due to vulnerability; this will be assessed in accordance with your housing need
How much does Sheltered Housing cost?
The cost of a Sheltered Housing home differs from Scheme to Scheme. However, you will pay a weekly rent charge plus a service charge and support charge. The service charge includes the cost of Support Services, maintenance of the Community Centres and communal grounds. You may be entitled to assistance with rent from Housing Benefit or Income Support – you will be advised about this on application. The Support Officer or Housing Officer will also be able to advise you on whether you will receive help with paying part of the service charge from the Local Supporting People team.
What help is available?
The Support Officer is a link to all Health and Social Care Services as well as The Advocacy Service, Welfare Benefits Advice, Advice Link, Age Concern, Citizens Advice Bureau etc. The level and nature of support will vary according to your needs, the Scheme and the local area. The Support Officer can discuss with you exactly what support can be given when completing your Support Plan.
What is a Support Plan?
When you move into a Sheltered Housing Scheme, your Support Officer will introduce you to your Individual Support Plan. This plan is designed to agree your individual needs and levels of support. These can range from an intercom once a week to a visit over 5 day's if necessary. A Support Plan will also help you to understand your rights and responsibilities as a tenant. This plan also includes referral forms to Social Services if extra support is needed. A support plan is reviewed every 6 months or when necessary.
What sort of properties has the Sheltered Housing Service got?
We provide:
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One bedroom self-contained bungalows consisting of a living room, kitchen and bathroom with garden areas
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One and two bedroom self-contained flats with living room, kitchen and bathroom
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Studio flats consisting of bedroom/lounge, separate kitchen and bathroom
Am I allowed pets?
If you wish to keep an animal at your property then you must first contact your local housing office to gain permission.
If you require support from a guide dog for the blind, a hearing dog for the deaf or other professionally trained dogs due to a recognised medical condition, you must first get our written permission to keep the dog. We will not unreasonably withhold permission in such cases.
How do I apply for Sheltered Housing?
To apply for Sheltered Housing or for more information on the applications process please contact the Housing Application team on 01253 477980 or via email on housing.allocations@blackpool.gov.uk. Alternatively if you would like information on the types of properties that are available then contact Homestop on 01253 477047 or click here to visit their website.
Page last modified on 30 November 2011