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Blackpool Coastal Housing LtdBullet PointCoastal House Bullet Point17-19 Abingdon Street Bullet PointBlackpoolBullet PointFY1 1DG Bullet PointT 01253 477900Bullet PointEmail: enquiries@bch.co.uk
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Blackpool Coastal Housing > Repairs > Report a Repair

Repairs

  Contact Us

Repairs
Blackpool Coastal Housing
Coastal House
17-19 Abingdon Street
Blackpool
FY1 1DG
telephone0800 073 0184
emailrepairs@bch.co.uk
 

Blackpool Coastal Housing is committed to giving a first class repairs and maintenance service.

Our responsibilities cover the structure of your home & the fittings inside that we have fitted including services such as plumbing, electricity and heating systems.

HOW TO REPORT A REPAIR

If  your home needs repair work you can report a repair by phone, on-line, text, e-mail, in person or by writing to us.

EMERGENCIES

If you can smell gas:
  • Do not smoke or use a naked flame
  • Do not turn electric switches on or off
  • Turn off the gas supply at the meter
  • Open doors and windows to get rid of the smell of gas

Call the emergency number for gas escapes on 0800 111 999. Click here for the national grid website

Mains water leaks should be reported to United Utilities on 0800 330 033

If you have a problem with the electric supply please ring 0800 195 4141. Click here for the united utilities website

If your repair is an emergency i.e.lives, health or property are at risk, you must telephone the repairs hotline free phone 0800 073 0184. This service is available for emergencies 24 hours a day, 7 days a week
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FOR ALL OTHER REPAIRS YOU CAN CONTACT US BY THE FOLLOWING METHODS

BY PHONE

Telephone the Repairs Hotline free phone 0800 073 0184 from 8 am to 5 pm, Monday to Friday

REPORTING A REPAIR ON-LINE

Never use this service to report an emergency repair, always use the Repairs Hotline 0800 073 0184

To report a repair on-line please click here. Your completed repair details will be sent to the Repairs Hotline who will then respond by confirming an appointment with you. Outside normal office hours your request will be dealt with first thing during the next working day.

TEXT

Send us a text from your mobile. Text Repairs to 07786 201409. Your details will be sent to the Repairs Hotline who will respond by contacting you for details of your repair. Outside normal office hours your request will be dealt with first thing during the next working day.

E-MAIL

E-mail us at repairs@bch.co.uk Your details will be sent to the Repairs Hotline. Outside normal office hours your request will be dealt with first thing during the next working day.

IN PERSON

Call in at one of our Estate Offices and use the free phone provided

IN WRITING

Blackpool Coastal Housing
Repairs Hotline
Coastal House
17-19 Abingdon Street
Blackpool
FY1 1DG







Page last modified on 10 February 2014
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