• Do not smoke or use a naked flame
• Do not turn electric switches on or off
• Turn off the gas supply at the meter
• Open doors and windows to get rid of the smell of gas

Call the emergency number for gas escapes on 0800 111 999. Click here for the national grid website

Mains water leaks should be reported to United Utilities on 0800 330 033

If you have a problem with the electric supply please ring 0800 195 4141. Click here for the united utilities website

If your repair is an emergency i.e.lives, health or property are at risk, you must telephone the repairs hotline free phone 0800 073 0184. This service is available for emergencies 24 hours a day, 7 days a week
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FOR ALL OTHER REPAIRS YOU CAN CONTACT US BY THE FOLLOWING METHODS

BY PHONE

Telephone the Repairs Hotline free phone 0800 073 0184 from 8 am to 6 pm, Monday to Friday

REPORTING A REPAIR ON-LINE

Never use this service to report an emergency repair, always use the Repairs Hotline 0800 073 0184

To report a repair on-line please click here. Your completed repair details will be sent to the Repairs Hotline who will then respond by confirming an appointment with you. Outside normal office hours your request will be dealt with first thing during the next working day.

TEXT

Send us a text from your mobile. Text Repairs to 07786 201409. Your details will be sent to the Repairs Hotline who will respond by contacting you for details of your repair. Outside normal office hours your request will be dealt with first thing during the next working day.

E-MAIL

E-mail us at repairs@bch.co.uk Your details will be sent to the Repairs Hotline. Outside normal office hours your request will be dealt with first thing during the next working day.

IN PERSON

Call in at one of our Estate Offices and use the free phone provided

IN WRITING

In writing to:

Blackpool Coastal Housing
Repairs Hotline
Progress House
Clifton Road
Blackpool
FY4 4US