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Blackpool Coastal Housing Ltd
Progress House
Clifton Road
Blackpool
FY4 4US
T 01253 477900
Email:
enquiries@bch.co.uk
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Blackpool Coastal Housing
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Equality & Diversity Policy
Equality
Equality & Diversity Policy
Disability Equality
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Equality & Diversity Policy
Blackpool Council and Blackpool Coastal Housing are committed to equality and access for all. As a provider of services and a large employer, we recognise our important role in improving the quality of life for everyone in Blackpool.
We are committed to working to promote equality of opportunity, to combating discrimination and promoting good community relations within our organisation and across Blackpool. We have therefore developed a
Comprehensive Equality Policy
that sets out Blackpool Coastal Housing’s vision and commitment to ensure equality of access and opportunities for all. This policy has been developed to demonstrate our commitment to providing and improving quality services to all our community.
We value the diversity of Blackpool and recognise that this is one of the many things that make the town special. Our commitment extends beyond what we promise to do and can be identified in our policies, working practices and behaviours.
We have established policies, procedures, staff training and monitoring arrangements to ensure that people are treated fairly regardless of their gender, age, ethnicity, disability, religion or belief, or sexual orientation and can access what they need.
We are committed to:
· Making sure our services and how they are delivered meet the diverse needs of local people
· Making sure our buildings are as accessible as possible
· Providing information about our services in accessible formats such as large print, Braille, on audio cassette or computer disk and providing information in languages other than English, or translators, including British Sign Language interpreters where they are needed
· Promoting inclusive communities that have a shared sense of belonging and pride in Blackpool
· Challenging unfairness and discrimination
· Engaging with the diverse communities of Blackpool to ensure their needs are identified and met
· Valuing the important contribution the community and voluntary sector makes to the town
· Working in partnership to share good practice and promote a consistent approach
· Valuing and training our staff to deliver services fairly, efficiently and effectively
· Actively seeking feedback to continually develop and improve our approach
Page last modified on 29 April 2008
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