Blackpool Coastal Housing >
Anti-social behaviour >
Reporting Incidents of ASB
Anti-social behaviour
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Contact Us
Anti-social Behaviour Blackpool Coastal Housing Progress House Clifton Road Blackpool FY4 4US  (01253) 477968 or 0800 073 0184 (Out of Hours Service)  asb@bch.co.uk |
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Reporting incidents of ASB – diary log sheets & dictaphones
Reporting incidents is essential in any type of ASB case. Unless incidents are recorded, it is impossible to have any idea of the scale of the problem. In cases of ASB where legal action may become necessary, your record of events will be produced as evidence in a court of law. If you wish to take your own private action against the perpetrators it is likely that you will have to keep a record of incidents in this format anyway.
When making a complaint we will issue you with diary log sheets.
Key Points:
1. You must write the diary or speak clearly in to the dictaphone. Do not ask someone else to write, or dictate it for you unless there are exceptional circumstances.
2. Events or incidents should be recorded immediately after they occur, or as soon as possible afterwards and should include the date and time of the incident (denote am or pm), where the incident occurred and your location at the time of the incident.
3. If Police are called, make a note of the Police Officers name and number and ask for the log number. This will help when tracing the call later on the police computer
4. Only include events that you saw, heard or were involved in. Do not include anything that someone else has told you happened, no matter who they are.
5. Make a separate entry for each incident.
6. Ensure each sheet or cassette you submit has your name, address, and is signed.
7. Contact your local housing office to collect a dictaphone
8. Please note that if you are experiencing anti-social behaviour out of normal working hours you can report it immediately by ringing our OUT OF HOURS ASB HOTLINE ON FREEPHONE 0800 073 0184
Download a Diary Log sheet
BCH Buddy Service
Is a confidential support service for tenants who are experiencing ASB and are finding it emotionally difficult to cope. Volunteers are residents who have experience of ASB and they will offer you a listening ear and support. Ask your Housing Offiecr for details.
Interested in becoming a Buddy? Download a Leaflet and get in touch for further details
ASB SURGERIES
There are four surgeries held at Clifton Surestart Centre, Homestart - Watson Road, Grange Park Housing Office and Kincraig School & Children’s Centre where you can report incidents of Anti Social Behaviour.
This is to enable tenants who may not be able to get to the Housing Office and find this most convenient.
They are as follows:
Kincraig School & Family Centre — every other Monday, 2.00pm to 3.00pm.
Queens Park Housing Office — every Tuesday, 10.00am to 12.00pm.
Grange Park Housing Office — every Wednesday, 10.00am to 12.00pm.
Mereside Housing Office — every Thursday, 10.00am to 12.00pm.
Page last modified on 22 April 2010