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Blackpool Coastal Housing Ltd
Progress House
Clifton Road
Blackpool
FY4 4US
T 01253 477900
Email:
enquiries@bch.co.uk
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Blackpool Coastal Housing
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Anti-social behaviour
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Reporting Incidents of ASB
Anti-social behaviour
What is ASB?
I am suffering from ASB
Our Action
Reporting Incidents of ASB
Hate Crime/Domestic Abuse
Strategies for dealing with ASB
ASB Officer Contacts
Forms
Leaflets
Contact Us
Anti-social Behaviour
Blackpool Coastal Housing
Progress House
Clifton Road
Blackpool
FY4 4US
(01253) 477968 or 0800 073 0184 (Out of Hours Service)
asb@bch.co.uk
Reporting incidents of ASB – diary log sheets & dictaphones
Reporting incidents is essential in any type of ASB case. Unless incidents are recorded, it is impossible to have any idea of the scale of the problem. In cases of ASB where legal action may become necessary, your record of events will be produced as evidence in a court of law. If you wish to take your own private action against the perpetrators it is likely that you will have to keep a record of incidents in this format anyway.
When making a complaint we will issue you with diary log sheets.
Key Points:
1. You must write the diary or speak clearly in to the dictaphone. Do not ask someone else to write, or dictate it for you unless there are exceptional circumstances.
2. Events or incidents should be recorded immediately after they occur, or as soon as possible afterwards and should include the date and time of the incident (denote am or pm), where the incident occurred and your location at the time of the incident.
3. If Police are called, make a note of the Police Officers name and number and ask for the log number. This will help when tracing the call later on the police computer
4. Only include events that you saw, heard or were involved in. Do not include anything that someone else has told you happened, no matter who they are.
5. Make a separate entry for each incident.
6. Ensure each sheet or cassette you submit has your name, address, and is signed.
7. Contact your local housing office to collect a dictaphone
8. Please note that if you are experiencing anti-social behaviour out of normal working hours you can report it immediately by ringing our
OUT OF HOURS ASB HOTLINE ON
FREEPHONE 0800 073 0184
Download a Diary Log sheet
There are two surgeries held at Clifton Surestart Centre and Homestart Watson Road where you can report incidents of Anti Social Behaviour.
This is to enable tenants who may not be able to get to the Housing Office and find this most convenient.
They are as follows:
1st Tuesday of every month 10.30am - 11.30am - Housing Surgery at Clifton Surestart Centre
Last Friday of every month 10.00am - 12.00pm - Homestart Watson Road
Page last modified on 18 November 2008
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