How to pay your rent

You can choose to pay your rent by any of the following methods of payment:

1. On-line

Use your bank debit card or credit card to pay over the internet. Simply fill in the on-line payment  form. The money will go into your rent account within two working days.

If you wish to pay by either of these methods the forms are available on request from the Rents Team on 01253 477942.

Alternatively, the forms can be found by clicking on Forms. You will need to put your 13 digit account reference number on. This can be found at the top of any letter sent to you. It’s also on your payment card in the bottom right hand corner, just add the digits 0 and 1 at the end.  If you can’t print out the form, or need advice, phone 01253 477942.
 

      3.   Paying by bank debit card or credit card

Phone the Rents Team on 01253 477942 to pay by bank debit card or credit card.
Alternatively you can phone the Automated Telephone Service 24 hours a day, 7 days a week on 01253 478751.  If you can't use an automated telephone service you may also phone the Cashiers Office on 01253 478816. Please note that the automated service DOES NOT accept Visa Debit cards.

4. At the Post Office

Take your Rent Payment Card together with your payment to any Post Office.  If you require a replacement payment card  contact any member of the Rents Team for assistance.  

       5.   Payzone

You can now also use your Rent Payment Card to pay your rent at over 70 participating Payzone outlets which include garages, convenience stores, off licences and newsagents. To find you nearest Payzone outlet use this link which will take you straight to the payzone website or alternatively for a list of Payzone outlets in Blackpool click here.

      6.   Municipal Buildings

Pay by cash, cheque, postal order or bank card or credit card at the Customer First Office, Corporation Street.  Opening hours are:

       Monday to Friday                       8.00 am to 6.00 pm
       Saturday                                     9.00 am to 2.00 pm 

       7.   By post

Send a cheque or postal order (made payable to Blackpool Borough Council) and send to Blackpool Borough Council, PO BOX 50, Blackpool, FY1 1NF.

Write  your  13 digit account reference number on and your name and address on the back and ensure your cheque is crossed with the word 'Account  Payee'.  If you require a receipt you must request one with the payment.

       8.   Housing Benefit

It is your responsibility to claim Housing Benefit.  If you feel that you may be entitled to your rent  being paid by Housing Benefit you can obtain a form from the Rents Team, any of the local housing offices or Customer First Office, Corporation Street.  You can also make telephone enquires by phoning 01253 478847.