Blackpool Coastal Housing
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Blackpool Coastal Housing LtdBullet PointProgress HouseBullet PointClifton RoadBullet PointBlackpoolBullet PointFY4 4USBullet PointT 01253 477900Bullet PointEmail: enquiries@bch.co.uk
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Blackpool Coastal Housing > Welcome

Welcome

Welcome to Blackpool Coastal Housing, the new Arms Length Management Organisation created by Blackpool Council. Blackpool Coastal Housing took over management and maintenance responsibilities for the Council's  5,500 properties on 15th January 2007.

Our new website has been developed by our staff and our tenants to provide a wide range of information on the services Blackpool Coastal Housing provides. We are committed to ensuring that the website provides accurate, up-to-date and accessible information, please take 5 minutes of your time to let us know what you think by  clicking here to complete our online survey.


Click here to read the results of what other customers thought about our website


Latest News
 
BCH In Tangerine Friday BCH In Tangerine Friday

Staff at Blackpool Coastal Housing (BCH) swapped shirts and blouses for anything tangerine, joining in the celebrations as Blackpool FC prepared for their first game in the Premiership for 40 years.


Tangerine Friday took place at businesses and schools across Blackpool in aid of two local charities; The Butterfly Group (supporting immune, auto immune and chronic disorders) and Brian House (Fylde's children hospice).


Ian Grimshaw, Property Investment Manager, stated: “Everyone in Blackpool is excited about our first ever season in the Premier League and lots of staff at BCH wanted to show their support for the team and also raise some money for two important local charities.”

 
   
    BCH Staff supporting Tangerine Day


Mike Glennon, Customer Involvement & Projects Manager, added ‘It was really good to see so many staff wearing tangerine and it seems to have worked as we won 4-0 at Wigan. Perhaps we should have a tangerine day every Friday until the end of the season?”


Tangerine Friday is another fundraising activity BCH have took part in this year. Staff also completed the Manchester to Blackpool Bike Ride, and a 24 hour football match, raising over £2,600 this year for various charities.

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BCH Annual Report to Tenants BCH Annual Report to Tenants

Blackpool Coastal Housing (BCH) is about to deliver it’s first ever Annual Report specially designed to provide information for tenants. It sets out in detail how BCH has performed over the last year and explains its plans for the future.


You can read the report by clicking here...

The report has been developed, designed and produced in partnership with tenant representatives and the Tenant Reading Panel to ensure the final report contains not only information that is important to tenants but is also presented in an eye-catching and easy to read format.


Peter Jefferson, Chief Executive, explained: “It is important that we have excellent communication with tenants and our new Annual Report will provide clear information on how we have performed over the last financial year and also what improvements we will be making in the coming year. We have worked closely with tenant representatives and the Tenant Reading Panel to ensure that this isn’t another corporate document that will sit on a shelf or be immediately placed in the recycling bin. It’s colourful, eye-catching and contains only the most important information tenants have told us they want to know.’


Interesting facts highlighted in the report about performance in 2009 -10 include:


· £15.9 million invested in Decent Homes improvement works

· 1,696 doors and windows were replaced

· 899 new kitchens were fitted

· 96% of tenants were happy with the Repairs Service

· 83% of tenant “mystery shoppers” rated their experience as excellent or good

· £37,003 reduction in the amount of current tenant rent arrears


To ensure value-for-money the Annual Report will be delivered together with BCH’s regular tenant newsletter from 16 August. To reduce the impact on the environment the report is printed on 100% recycled paper. 


 




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