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Welcome
Welcome to Blackpool Coastal Housing, the new Arms Length Management Organisation created by Blackpool Council. Blackpool Coastal Housing took over management and maintenance responsibilities for the Council's 5,500 properties on 15th January 2007.
Our new website has been developed by our staff and our tenants to provide a wide range of information on the services Blackpool Coastal Housing provides. We are committed to ensuring that the website provides accurate, up-to-date and accessible information, please take 5 minutes of your time to let us know what you think by clicking here to complete our online survey.
Click here to read the results of what other customers thought about our website
Latest News
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Kincraig Housing Surgery |
Blackpool Coastal Housing has arranged, in association with Kincraig School & Children’s Centre, weekly Housing Drop-in Sessions. They are an opportunity for you to speak to someone in person, in confidence, or just to simply ask for some advice about all types of issues such as Tenancy matters, Anti-social Behaviour, Rents or Repairs, so feel free to pop along and have a chat with an Officer from BCH, no appointment necessary.
The sessions are held FORTNIGHTLY between 2pm - 3pm as follows:
Monday 6th July 2009
Monday 20th July 2009
Monday 3rd August 2009
Monday 17th August 2009
(NO Session - Monday 31st August 2009 due to Bank Holiday)
Monday 14th September 2009
Monday 28th September 2009
Monday 12th October 2009
Monday 26th October 2009
Monday 9th November 2009
Monday 23rd November 2009
Monday 7th December 2009
Monday 21st December 2009
If you would like any further information, please do not hesitate to contact, Queens Park Housing Office, Laycock Gate, Blackpool Tel: (01253) 477971
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False claims tackled by Statement of Truth |
Blackpool Coastal Housing, in partnership with BSafe Blackpool, is implementing a Statement of Truth programme to tackle the number of tenants causing damage to BCH properties.
In response to an analysis of the criminal damage figures in the Blackpool coastal Housing properties it was discovered that an unusual amount of incidents of damage were taking place. It was suggested that some of the damage may have been caused deliberately in order to claim for repairs and get new fixtures and fittings.
Peter Jefferson, Chief Executive of Blackpool Coastal Housing, said: “false reporting of criminal damage is costing us money that has to be recouped somehow. The Statement of Truth will be sent out on receipt of a call reporting damage – if it is not signed and returned the tenant will be recharged automatically, regardless of whether they have provided a police log number over the telephone. Hopefully this will discourage people from making fraudulent claims”
Housing and Estate Management Officers are informed of the damage and will investigate in partnership with the police. If a tenant has signed the SOT but it is found that the tenant has caused damage to their own property then legal proceedings will be instigated against them.
The SOT was piloted in Wales and found to be incredibly effective in deterring those tenants, who have caused the damage themselves, from making false claims in order to have the repairs carried out for free.
Cllr Roy Haskett, Cabinet Assistant for Communities and Culture in Blackpool Council, said: “Unfortunately we have recently been made aware, in certain cases, that people are falsely reporting crimes, in order to claim for repairs from their housing provider. In these instances, it's bound to have a very negative impact on the figures we are often judged by. I say this, as they paint a very unrealistic picture about the amount of criminal damage we actually have in our town. This scheme has already been very successful in certain pilot areas and I hope it will act as a deterrent here in Blackpool too.”
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